FAQs
The answers to these frequently asked questions offer concise information about your child's health and the operations of our practice. If you wish to discuss any of these topics further, please feel free to give us a call.
Frequently Asked Questions
Are you accepting new patients?
Yes, we are welcoming new patients to our practice!
Before scheduling an appointment with our pediatric office, please ensure all healthcare records are shared with us. This helps us facilitate a seamless transition and deliver the highest standard of care tailored to your child’s needs. Medical records give us valuable insight into your child's medical history, past treatments, and ongoing health needs.
What days are you open?
Our office is open Monday through Thursday 8:30am-6pm, Friday 8:30am-5pm, and Saturday 8:30am-12pm. As our schedule is subject to change, please call to confirm office hours.
There is a provider on call 24/7/365 that can be reached for urgent or emergent concerns. Call the office 859-371-3232 and follow the prompts to reach the provider on call.
How do I make an appointment?
To make an appointment with your pediatrician, please call our office at 859-371-3232.
To ensure the best use of time, for both our clinicians and patients, all of our office visits are by appointment only.
Do you accept my health insurance?
Call our office at 859-371-3232 if you have insurance questions.
How do we contact the after hours doctor?
Our dedicated pediatric team is available 24/7 to provide pediatric after-hours urgent care. Call our office for urgent concerns.
For non-urgent matters mild illness, scheduling appointments, or refilling medications, please call during regular office hours.
IN THE EVENT OF A LIFE THREATENING EMERGENCY, CALL 911.
May I request a specific pediatrician for my visit?
Every effort is made to arrange your child's care and follow-up visits with the pediatrician of your choice. When your child is ill and needs to be seen the same day, they may see any one of our care providers.
How often does my child need to be seen in the office?
Our routine well-child visits schedule follows the American Academy of Pediatrics guidelines.
Why does my child need to receive vaccinations?
Immunizations are vital shots given to children at various ages to protect them from serious and potentially fatal childhood diseases. Ensuring your child receives these immunizations on schedule is the best way to safeguard their health. The American Academy of Pediatrics reports that vaccinations have decreased infections from vaccine-preventable diseases by over 90%.
If you have any concerns about vaccinations, feel free to contact our office. We're here to help!
What immunizations will my child receive?
To help protect your child from many serious infectious diseases, we follow the immunization schedule recommended by The American Academy of Pediatrics. Please discuss your immunization questions and concerns with any of our pediatricians.
When will I receive lab or test results?
You will receive a call immediately with any lab results that require urgent attention. Other abnormal lab results will be addressed promptly by the clinician who ordered the labs or tests. Normal values are reviewed and addressed by the care provider who ordered them.
How do I obtain a prescription refill?
For medication refills, please ensure there are no refills available by calling your pharmacy. If there are no refills available, call our office and our team can assist you. We are dedicated to ensuring your child’s medications are available when needed.
Does your practice support breastfeeding mothers?
Yes, we promote breastfeeding. The American Academy of Pediatrics recommends breastfeeding babies for the first six to twelve months. Breastfeeding helps defend children against infections, prevents allergies, and protects against many chronic conditions.
While experts believe that breast milk is the best nutritional choice for infants, breastfeeding may not be possible for all women. Some women have specific considerations that impede breastfeeding. In these cases, an iron-fortified, milk-based infant formula is a good alternative.
We will gladly discuss your diet and feeding concerns at your child's well-care visit.
Can I meet my pediatrician before my baby is born?
Yes, in fact we strongly encourage parents-to-be to visit our office for a prenatal appointment. This is a great way to get acquainted with our office and our pediatricians. Visit our expecting parents page for more information.
When should my baby start solid foods?
As all children are different, we advise following several appropriate steps to advance your child's diet based on age and development. Please discuss these steps with your child's pediatrician at your child's well visit.
